Privacy Policy
This Privacy Policy describes how JENIMED srl collects, uses and protects your personal data when you browse the website www.dr-alexisyruiz-jenifer.com (hereinafter "the Site"), and when you use our services or interact with our forms.
1. Data Controller
The data controller is:
Company name: JENIMED srl
VAT number: BE 0691 974 640
Registered office: Vander Elststraat, 24, 1000 Brussels, Belgium
Telephone: +32 493 97 74 84
Email: dralexisjenifer@gmail.com
Dr. Jenifer Alexis Y Ruiz
INAMI number: 17820581003
Address: Avenue Louise 200, 1050 Brussels, Belgium
2. Data collected
2.1. Contact Forms
Data collected: name, surname, email address, telephone number, and any other information you choose to provide in the message field.
Purpose: to respond to your requests for information, to arrange a callback or an appointment, and to follow up on these exchanges.
2.2. Cookies and similar technologies
Data collected: IP address, browser type, pages visited, browsing time, etc.
Purpose: To ensure the proper functioning of the Site, measure audience, and improve user navigation. For more details, please see our Cookies section below.
3. Legal basis for processing
In accordance with the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
Consent: for sending newsletters or installing non-essential cookies.
Legitimate interest: to respond to your requests, improve our services and ensure the security of the Site.
Performance of a contract or pre-contractual measures: for example, to arrange an appointment or respond to a specific request.
4. Use of data
Your personal data is used for:
Responding to your inquiries or appointment requests.
Manage your subscription to our newsletter and send you our news.
To improve our services and the user experience on the Site.
Comply with our legal and regulatory obligations (invoicing, accounting, etc., as applicable).
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
5. Disclosure of your data to third parties
Your personal data may be shared with:
Our service providers (e.g., mailing tool, booking platform) only to the extent necessary for the performance of their services.
The competent authorities if required by law, or to protect our legitimate rights and interests.
Each third-party partner or service provider commits to respecting the confidentiality and security of your data.
6. Shelf life
We retain your personal data only for as long as necessary to fulfill the purposes described above.
Contact forms / Request a callback: kept for the time necessary to process and follow up on the request, then archived or deleted according to our legal obligations.
Newsletter: as long as you have not withdrawn your consent (unsubscribe possible at any time).
Cookies: the retention period varies depending on the type of cookie (see Cookies section).
7. Your rights
In accordance with the GDPR, you have the following rights:
Right of access: you can obtain a copy of your personal data held by us.
Right of rectification: you can request the correction of inaccurate or outdated data.
Right to erasure (“right to be forgotten”): you can request the deletion of your data, subject to our legal obligations.
Right to restriction of processing: you can request to temporarily restrict the use of your data.
Right to data portability: you can request a structured and readable format of your data, where technically possible.
Right to object: you can object to the processing of your data for legitimate reasons.
Right to withdraw your consent: at any time, for processing based on your consent (e.g., newsletter).
To exercise your rights, please contact us at the following email address: dralexisjenifer@gmail.com . We will do our best to respond to your request within the time limits stipulated by law.
8. Cookies
Our site uses cookies for:
To ensure its operation and security (essential cookies).
To measure audience, compile statistics and improve your user experience (analytical or performance cookies).
To provide you with tailored content and advertising (personalization or advertising cookies – if applicable).
On your first visit, a banner informs you about the use of cookies and allows you to accept or reject non-essential ones. You can also configure your browser to manage your preferences or refuse cookies.
9. Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.
10. Changes to the Privacy Policy
We may modify this Privacy Policy to reflect changes in legislation or our practices. In the event of a substantial change, we will notify you by posting a notice on the Site or by any other appropriate means.
11. Contact
For any questions or requests relating to the protection of your data, you can contact us:
By email: dralexisjenifer@gmail.com
By mail: Dr Jenifer Alexis Y Ruiz, Avenue Louise 200, 1050 Brussels, Belgium.
You also have the right to lodge a complaint with the Data Protection Authority (DPA) in Belgium if you believe your rights have not been respected.